Integrations
Source Types
Choose the right source type for your content.
Available Source Types
When ingesting content into Reaktly, you specify a sourceType that tells the system what kind of content it is. This helps the AI provide better, more contextual answers.
| Source Type | Use For | Key Metadata |
|---|---|---|
PRODUCT | E-commerce products | sku, price, currency, vendor, inStock |
ARTICLE | Blog posts, news, guides | author, publishedAt, category, tags |
PAGE | Website pages, landing pages | url, general metadata |
SERVICE | Service offerings | price, duration, category |
PERSON | Team members, experts | role, department, expertise |
Choosing the Right Type
- Selling products? → Use
PRODUCT— enables price, inventory, and SKU in responses - Publishing content? → Use
ARTICLE— enables author, date, and category context - Describing services? → Use
SERVICE— enables pricing and duration in responses - Showcasing team? → Use
PERSON— enables role and expertise in responses - Everything else → Use
PAGE— generic catch-all for web content
Example by Type
PRODUCT
{
"sourceType": "PRODUCT",
"externalId": "prod-123",
"data": {
"title": "Premium Headphones",
"content": "Wireless noise-cancelling headphones with 30-hour battery life.",
"url": "https://shop.example.com/headphones",
"sourceData": {
"sku": "HP-NC-001",
"price": 299.99,
"currency": "USD",
"vendor": "AudioTech",
"inStock": true,
"quantityAvailable": 42
}
}
}ARTICLE
{
"sourceType": "ARTICLE",
"externalId": "post-456",
"data": {
"title": "10 Tips for Better Customer Support",
"content": "Full article text here...",
"url": "https://blog.example.com/support-tips",
"sourceData": {
"author": "Jane Smith",
"publishedAt": "2025-01-15",
"category": "Support",
"tags": ["customer-service", "best-practices"]
}
}
}